1. What Are Cookies?

Cookies are small text files that a website stores on your computer, mobile telephone or other device. They allow a website to recognise a device, remember information about a visit and support website functionality.

Cookies do not usually identify you by name, but information collected through cookies may be linked to other information you provide to us.

2. Similar Technologies

We may also use technologies such as pixels, tags, local storage and embedded scripts. In this policy, references to “cookies” include these similar technologies where applicable.

3. Types of Cookies We May Use

4. Cookie Categories

5. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are placed directly by the SupaGo website. They may support essential website functions, forms, settings and user preferences.

Third-Party Cookies

Third-party cookies are placed by external service providers whose technology is used on the website. These may include website analytics, embedded media, payment processing, security, maps, social media or marketing services.

Third-party providers control their own cookies and may process information according to their respective privacy and cookie policies.

6. Website Forms

When you complete a contact, subscription or enquiry form, necessary cookies or session technologies may be used to submit the form securely, prevent spam and maintain website functionality.

7. Embedded Content

Pages may include content from other websites, such as videos, maps, social-media features or product tools. Embedded content may behave as though you visited the external provider’s website directly.

Those providers may collect information, use cookies or track interaction with their content. Their processing is governed by their own policies.

8. Managing Cookies

Where a cookie-preference tool is available, you can use it to accept or reject optional cookie categories. Essential cookies may remain active because they are required for core website functions.

You can also use your browser settings to block, restrict or delete cookies. Browser controls differ, so consult your browser’s help or privacy settings for instructions.

Blocking cookies may prevent certain forms, preferences, shopping features or other parts of the website from working correctly.

9. Cookie Duration

Session cookies normally expire when you close your browser. Persistent cookies remain for a defined period or until you delete them.

Cookie duration depends on the purpose of the cookie and the settings applied by SupaGo or the relevant third-party provider. We aim to retain cookie information only for as long as reasonably necessary.

10. Personal Information

Information collected through cookies may qualify as personal information under the Protection of Personal Information Act 4 of 2013 (“POPIA”), particularly where it can be connected to a particular person or device.

Further details about how we collect, use, protect and retain personal information are available in our Privacy Policy.

11. Your Choices and Rights

Depending on the circumstances and applicable law, you may have the right to object to certain processing, withdraw consent, request access to personal information or ask for inaccurate information to be corrected.

Withdrawing consent does not affect processing that was lawful before consent was withdrawn.

12. Changes to This Policy

We may update this Cookie Policy when our website, cookie use, service providers or legal obligations change. The updated policy will be published on this page with a revised effective date.

13. Contact Us

If you have questions about our use of cookies or the handling of information collected through the website, please contact SupaGo through our Contact page.